A+ Certification
Software
 Course Code: ZD77-812

A course for people familiar with computers who are looking as a pre-requisite to get into the IT industry.  Learn the necessary skills required to understand and troubleshoot computer Software problems. This A+ course also prepares you for your final Software exam.

Objectives
After completing this course, participants will have a sound understanding of:

  • Understand the MS DOS Operating System
  • Use the Win 9x family of products
  • Understand Win 9x Architecture and Networking
  • Troubleshoot Win 9x
  • Understand the new features of Win 2000
  • Install Win 2000 using various methods
    •

What you will learn
Topics covered by this course include:

MS DOS Operating System

  • Introduction to MS DOS
  • Installing and Networking with MS DOS
  • Using and Configuring MS DOS
  • Troubleshooting
 		MS DOS Operating System
  • Introduction to MS DOS
  • Installing and Networking with MS DOS
  • Using and Configuring MS DOS
  • Inserting & Deleting Text
  • Undoing an Operation
  • Troubleshooting

Windows 9x

  • Introduction to Win 9x
  • Installing Win 9x
  • Troubleshooting the setup process
  • Configuring the Win 9x User Environment
  • Networking with Win 9x
  • Understanding the Win 9x Architecture
  • Working with the Win 9x Registry
  • Memory requirements
  • Plug and Play
  • Supporting Peripheral Devices in Win 9x
  • Troubleshooting strategies

Windows 2000
  • Introduction to Win 2000
  • Installing Win 2000
  • Server based installations

Prerequisites
A basic knowledge of Personal Computer fundamentals is recommended for this course.

Dates and times
Four (4) Full Days from 9am to 4pm

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