Objectives
After completing the course, participants will be able to:

• Create Notes and Assign them to Categories

• Utilise Advanced features of the Inbox

• Write a Letter or Mail Message to a contact

• Assign Outlook items to categories

• Send and respond to a Task Request

• Use Instant Messaging with Outlook

• Create Custom Views

• Archive Outlook items

What you will learn
Topics covered by this course include:

Working in the Inbox Folder

• Creating a Signature

• Using Outlook Stationery

• Filtering mail messages

• Grouping Mail messages

• Assigning Categories to Mail Messages

• Modifying Message Settings and Delivery Options

• Searching for specific Mail messages

Working in the Contacts Folder

• Sending a Letter or Mail Message to a Contact

• Sending Contact information in a Mail message

• Assigning Contact Items to Categories

Working in the Tasks Folder

• Create and Send a Task Request

• Accepting or Declining a Task Request

• Delegating Task Requests

• Assigning Tasks to Categories

Working in the Notes Folder

• Creating Task from a Note

• Assigning Notes to Categories

• Customising Notes

Using Instant Messaging

• Adding a Contact to the Instant Messenger Contact list

• Sending and Replying to an Instant Message/attaching a file to an Instant Message

Additional Intermediate Outlook Features

• Creating a Distribution list

• Saving Mail messages in HTML and Text files

• Archiving mail messages and other items

• Create a Custom Outlook View

Prerequisites
Course participants should have completed Outlook 2003 Part 1 (or equivalent).

Dates and times
Please refer to your Fourth R centre for dates and times.

© Copyright The Fourth R^®