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Outlook 2003: Intermediate/Advanced
Course Code: AD544

Outline
Working in the Inbox Folder
Creating a Signature
Using Outlook stationery
Filtering mail messages
Grouping mail messages
Assigning Categories to mail messages
Modifying message settings and delivery options
Searching for specific mail messages

Working in the Contacts Folder
Sending a letter or mail message to a Contact
Sending Contact information in a mail message
Assigning Contact items to Categories

Working in the Tasks Folder
Create and send a Task Request
Accepting or declining a Task Request
Delegating Task Requests
Assigning Tasks to Categories
Working in the Notes Folder
Creating a Task from a Note
Assigning Notes to Categories
Customising Notes

Using Instant Messaging
Adding a Contact to Instant Messenger
Sending and replying to an Instant Message
Attaching a file to an Instant Message

Additional Intermediate Outlook Features
Creating a Distribution list
Saving mail messages in HTML and text files
Archiving mail messages and other items
Create a custom Outlook view

After completing this course, students will know how to:
  • Create Notes and assign them to Categories.
  • Utilise advanced features of the Inbox.
  • Write a letter or Mail message to a Contact.
  • Assign Outlook items to categories.
  • Send and respond to a Task Request.
  • Use Instant Messaging with Outlook.
  • Create custom views.
  • Archive Outlook items.
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