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Outlook 2010: Intermediate/Advanced
Course Code: AD618

Outline
Working in the Inbox Folder
Creating a Signature
Using Outlook stationery
Filtering mail messages
Grouping mail messages
Assigning Categories to mail messages
Modifying message settings and delivery options
Searching for specific mail messages

Working in the Contacts Folder
Sending a letter or mail message to a Contact
Sending Contact information in a mail message
Assigning Contact items to Categories

Working in the Tasks Folder
Create and send a Task Request
Accepting or declining a Task Request
Delegating Task Requests
Assigning Tasks to Categories
Working in the Notes Folder
Creating a Task from a Note
Assigning Notes to Categories
Customising Notes

Working in the Calendar Folder
Assigning Categories to Appointments
Propose new Meeting times
Updating/Cancelling a Meeting
Customising the Calendar

Additional Intermediate Outlook Features
Creating a Contact Group
Saving mail messages in HTML and text files
Archiving mail messages and other items
Create a custom Outlook view

After completing this course, students will know how to:
  • Search for items in Outlook.
  • Utilise advanced features of the Inbox.
  • Write a letter or Mail message to a Contact.
  • Assign Outlook items to categories.
  • Send and respond to a Task Request.
  • Reserve resources for Meetings.
  • Create custom views.
  • Archive Outlook items.
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