Troubleshooting basics
Troubleshooting methodology
The troubleshooting toolkit
Client operating systems
Comparing Windows editions
Configuring Windows Explorer
The Command Line utility
Virtualization
Configuring the operating system
System configuration tools
System information and monitoring
Task management
Configuration files
Configuring hardware settings
Device and hardware settings
Disks and partitions
Networking PCs
Creating network connections
Sharing files and printers
Remote connections
Authentication and user security
Users and authentication
Windows security policies
File system security
Securing systems and data
Identifying common threats
Physical security
Digital security
Data destruction and disposal
Malware detection and removal
Preventative maintenance
Performing backups
Disk maintenance
Updating software |
Securing networks
Securing wired networks
Securing wireless networks
Troubleshooting system hardware
Troubleshooting core system elements
Troubleshooting storage devices
Troubleshooting laptop computers
Display and printer troubleshooting
Troubleshooting display issues
Printer troubleshooting
Network troubleshooting
Troubleshooting the physical network
Troubleshooting the logical network
Operating system troubleshooting
Startup and recovery tools
Troubleshooting Windows and application issues
Mobile devices
Comparing tablets and laptops
Basic features of mobile operating systems
Mobile networks and email
Methods for securing mobile devices
Synchronizing data
Operating system installation and upgrades
Preparing to install Windows
Windows installation
Windows upgrades and compatibility |
